Frequently Asked Questions
Logistics
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Do all students have to sit their sessions at the same time?
No; you can stagger your students’ sessions to take place at different times, or even different days, to best suit your timetable.
Staggering session timings may work better for you if your school’s internet bandwidth can be slow, or if you want to complete focus work with small groups whilst other students have their sessions.
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Can I have students sit sessions more than once per week?
Yes, of course! You can choose to have students take as many sessions per week as you see fit. Students of lower ability, or those who struggle with retention of information may benefit more from two or three sessions per week.
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Can I change students or time slots during the program?
If you purchase the two or four term package you can rotate students at the end of each term. Just let our team know that you would like different students for the following term and they will do the rest!
If your school timetable changes and you would like to change your students’ session time slots, just let our team know and we will try our best to accommodate your needs.
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What if my students are absent or if we need to reschedule a session?
We know schools are busy places and sometimes changes to regular timetables happen. If you give more than 24 hours notice we can reschedule the session for you.
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Can students complete their sessions from home?
If they have a laptop/PC and an internet connection – yes! Lots of our schools (and parents/guardians) have benefitted from having students complete their sessions from home during the Covid-19 pandemic, to ensure learning can continue. Students log-on in exactly the same way and we keep you updated on progress for every session, as usual.